Our SLA (Service Level Agreement), AMC (Annual Maintenance Contract), IT Consulting Services Details.

Types of SLA (Service Level Agreement):

1. Customer-Based SLA

2. Service-Based SLA

3. Multi-Level SLA

4. Operational SLA

5. Workload-Based SLA

6. Penalty-Based SLA

7. Volume-Based SLA

8. Guaranteed SLA

9. Non-Guaranteed SLA

Types of AMC (Annual Maintenance Contract):

1. Comprehensive AMC

2. Non-Comprehensive (or Partial) AMC

3. Preventive AMC

4. Breakdown AMC

5. Software AMC

6. Annual Maintenance Support (AMS)

7. Time & Material (T&M) AMC

8. Pay-Per-Service AMC

9. Hybrid AMC

10. Custom AMC

IT Consulting Services: